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09/17/2012

BBB Warns Consumers of Timeshare Reseller Scams

BBB is warning consumers about Worldwide Management Group, a timeshare reselling business, that is reportedly contacting timeshare owners and claiming to have a buyer for the property.

08/23/2012

Small Business Tip: Turning Warm Leads into Hot Prospects

No matter what your business, you need two things: a happy, loyal customer base and a steady stream of new prospects. Here are tips for turning warm leads into hot prospects.

08/21/2012

Door-to-door Selling Complaints Projected to Double Over Last Year

BBB receives thousands of complaints each year from consumers who fall for door-to-door scammers. BBB warns that deceptive door-to-door sellers are on the rise.

07/30/2012

Better Business Bureau Cautions against Button-Pushing as FTC Takes Action

Consider yourself among the very fortunate few if you have never picked up the phone and been greeted by a recorded “robocall.”

03/12/2012

Be Aware of "First Capital Financial Services Corp." of Las Vegas

BBB is alerting consumers of Las Vegas company First Capital Financial Services Corp., who, according to a pattern of complaints, charges consumers for services that fail to materialize.

09/22/2011

Back to School Cool: Three Boston Based Accredited Businesses Keep Students Fashionable

Heading back to school after summer break means you’re spending more time in class, more nights studying and spending more money on school books. But going back to class doesn’t have to be all about learning, writing reports and taking tests – it can also signify the need of more new clothes! Better Business Bureau (BBB) suggests checking out three of their trusted Accredited Businesses if you’re in need of some new styles.

06/23/2011

Don’t Fall Victim to High Pressure Magazine Sellers at Your Door this Summer

Better Business Bureau receives thousands of complaints each year from consumers who have unknowingly purchased multi-year magazine subscriptions. Unscrupulous telemarketers sometimes trick consumers into paying hundreds of dollars for multi-year subscriptions to magazines they don't want or can't afford. BBB warns that deceptive door-to-door magazine sales crews are hitting the pavement and looking to earn a quick buck this summer. Oftentimes, the door knocking presentations are so slick that consumers aren't even aware that they have bought several magazine subscriptions until they receive the bill. In 2011, BBB has already received 662 complaints about door-to-door magazine sellers and dealers, a number that’s well on its way to topping last year’s nearly 1,200 complaints. These high pressure sellers use tactics that can have anyone falling victim. “With the summer months fast approaching, the warm weather is sure to bring an eager group of door knockers from all trades to yo

09/20/2010

When to Shut the Door on a Traveling Seller

Regardless of what door-to-door sellers are selling, protect your home and your wallet by confirming their credentials.

06/01/2010

Can You Trust a Door-to-Door Meat Salesman?

Every summer, Better Business Bureau receives troubling complaints from consumers who purchased meat from door-to-door salesmen and were dissatisfied with the quality or even claim to have gotten food poisoning.

05/17/2010

Getting Started in Direct Selling

If you’re interested in becoming a direct selling consultant, here are the basic steps involved in getting started.

03/01/2003

FTC - Calling All Telemarketers: Amendments to the FTC's Telemarketing Sales Rule

The Federal Trade Commission (FTC) has amended the Telemarketing Sales Rule (TSR) to give consumers a choice about whether they want to receive most telemarketing calls. Consumers soon will be able to put their phone numbers on a national "do not call" registry. It will be illegal for most telemarketers or sellers to call a number listed on the registry.

10/01/2001

FTC - Warranties

When you make a major purchase, the manufacturer or seller makes an important promise to stand behind the product. It's called a warranty. Federal law requires that warranties be available for you to read before you buy even when you're shopping by catalog or on the Internet. Coverage varies, so you can compare the extent of warranty coverage just as you compare the style, price, and other characteristics of products.

12/01/1998

FTC - Good Pricing Practices? SCAN DO

It's no secret that good pricing practices are good for business. They increase customer satisfaction, increase profits and go a long way toward assuring compliance with the law.

08/01/1998

FTC - Solving Consumer Problems

No doubt you've purchased a product or service that you weren't happy with. Rather than accepting the situation, take action. After all, businesses want to keep you happy so you'll keep coming back. The Federal Trade Commission suggests these simple strategies for resolving a problem you may have with a product or service.

08/01/1997

FTC - Unordered Merchandise

...You respond to an advertisement offering a free "trial" pair of pantyhose. To your surprise, you receive four pair with a bill.


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